Your care during COVID-19

COVID-19 is a new illness that can affect the lungs and airways. It's caused by a virus called coronavirus. It has reached pandemic levels in the UK and globally. The Government advises patients to stay home, to stay two metres away from other people at all times, to wash your hands as soon as you get home and not to meet others including family or friends.

We are adapting our services so that we can still support you in this changing time, including working remotely where possible. For further enquiries about how the changes to our services affect you, please contact us.

Child smiling at camera

More information about Coronavirus (COVID-19)

Please find some links below for more information and guidance that may be relevant at this time:

We are working hard to respond to all enquiries, but we are experiencing pressures on our services. Some of our staff have been redeployed to front-line services – please be patient and we will be in touch as soon as possible.


Children, young adults and family COVID-19 service updates

Our services are operational. Most of our work is being done remotely, but young people are being seen face to face if needed. We continue to work closely with Children and Young People in Special  Schools, or who are using Social Care Services, Early Help or Children’s Centres.

You can self-refer to see us

We know that some of you might not want to see your GPs at the moment. If you have a Camden GP you can self-refer to our services.

Download and fill out this self-referral form, then email it to tpn-tr.CYAF-Intake@nhs.net.

This service, including the sleep service, is still operating and seeing patients face to face if necessary but mainly online via Zoom or by phone.

Currently, the Social Communication Assessment Service is not completing new assessments although we are still accepting referrals.                                                                                      

This service is still operating and seeing patients face to face if necessary but mainly online via Zoom or by phone.

This service is still operating and seeing patients face to face if necessary but mainly online via Zoom or by phone. 

This service is still operating and seeing patients face to face if necessary but mainly online via Zoom or by phone.

The service is unable to offer appointments in Haringey at this time 

Further information about their reopening will be available soon.

We are delivering an amended service by offering consultation and advice to social workers.

For this service, we cannot accept phone calls at this time and all are asked to contact the service by emailing first.step@tavi-port.nhs.uk.

This service is still operating and seeing patients face to face if necessary but mainly online via Zoom or by phone.

Currently, we are unable to offer ASD assessment although we are still accepting referrals. We expect this to impact waiting times. 

This service is still operating and has moved its group work online via Zoom.

This service is still operating and seeing patients face to face if absolutely necessary. However the majority of patients are being seen online via Zoom or by phone.


Adults and Forensic Services COVID-19 Update

The Tavistock Trauma Service remains open for referrals and we are working to adapt our therapeutic approach in the current crisis. We are working remotely by telephone and sometimes Zoom with both individuals and some groups. We are aware that many traumatised people will struggle with the social isolation and the anxiety that Covid 19 is causing and may find trauma symptoms are worsened by this. We know it is already difficult that people may need to wait to be seen by us, and this may feel even more difficult now. We will be putting a range of psychoeducational leaflets up on the website which we hope will help you manage during the period of waiting.

All of our patient appointments at the Portman Clinic are now being conducted remotely. We continue to accept new referrals although assessments may take longer than usual.   If you have any questions, please contact Portman@tavi-port.nhs.uk

Our Adult Complex Needs Service is receiving new referrals and triaging them as usual.

Newly referred patients may have to wait longer for assessments as we are trialling Zoom assessments and how the assessment of patient needs can be made in a helpful way with this new method.  We hope to share the learning of this more widely and therefore increase our capacity to deliver assessments within the service.

Patients already in therapy are continuing their appointments remotely via Zoom or telephone.

This service is still operating and seeing patients remotely via Zoom and phone.

The service is also continuing to offer assessment appointments, however there will be a slight delay to these as we adapt to assessing patient needs remotely.

The above update includes the following Adult and Forensic Services: Couples Unit,  Maresfield Unit, Watford Service (Colne House), Psychoanalytic

Assessment and Treatment Hub (PATH),  Psychoanalytic Treatment Unit (PTU) and Fitzjohns Unit.


For our other AFS services: 

Cheshunt Community Mental Health Team - We expect to be in the position to see new patients for psychotherapy by July 2020.

Hemel Hempstead Service - We expect to be in the position to see new patients for psychotherapy by July 2020.

Our Primary Care Services - Team Around the Practice (TAP) in Camden and the Primary Care Psychotherapy and Consultation Service (PCPCS) in City and Hackney - remain open to current patients and to new referrals. All therapy sessions and assessments are being delivered remotely, either by either telephone or Zoom.  During the current crisis period we are offering additional support and supervision to primary care teams.

You can now self-refer to Open Minded

You can now self-refer to be seen at our Camden child and young person mental health service (also known as Open Minded).

Read more and download the form on the Open Minded page »

Parenting through COVID-19

In partnership with North Central London, we've put together two resources to help people parenting through this time of lockdown, even as it...