Get urgent help
If you need help for a mental health crisis or emergency, you should get immediate expert advice and assessment.
Get advice from 111 or ask for an urgent GP appointment if:
- you need urgent help for your mental health
Get help from 111 online or call 111 and select the mental health option.
111 will tell you the right place to get help. You may be able to speak to a trained mental health professional over the phone.
A GP can advise you about helpful treatments and also help you access mental health services. You may be able to refer yourself to some services.
Call 999 or go to A&E now if:
- someone’s life is at risk – for example, they have seriously injured themselves or taken an overdose
- you do not feel you can keep yourself or someone else safe
A mental health emergency should be taken as seriously as a physical one. You will not be wasting anyone’s time.
Call: 999
Other ways to get help with your mental health
Free listening services
These services offer confidential support from trained volunteers. You can talk about anything that’s troubling you, no matter how difficult:
- Call 116 123 to talk to Samaritans, or email: jo@samaritans.org for a reply within 24 hours
- Text “SHOUT” to 85258 to contact the Shout Crisis Text Line, or text “YM” if you’re under 19
If you’re under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill.
These services will only share your information if they are very worried about you or think you are in immediate danger.
Crisis line for young people and their parents/carers
If you live in Barnet, Enfield, Haringey, Camden or Islington and are aged between 0 and 18 years old, or care for someone that is, you can access a crisis line if you are in need of urgent mental health support or advice. Contact them on:
0800 151 0023
This line operates 24 hours a day, 365 days a year. If you are an existing patient you can also continue to contact your clinical team in the usual way.