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Gender identity clinic

Sub services:

Counselling psychology, Endocrine service, Speech and language therapy

For:

Adults

Available in:

Nationwide

We help people with

What we do

The gender identity clinic is the largest and oldest gender clinic in the UK, dating back to 1966. We accept referrals from all over the UK for people with issues related to gender.

We are a multi-disciplinary administrative and clinical team, including psychologists, psychiatrists, endocrinologists and speech and language therapists. We work together in order to provide holistic gender care, focusing on the biological/medical, psychological and social aspects of gender.

What to expect

In order to assess your individual needs and goals, we ask a number of questions about your background, current circumstances and future plans. The purpose of these questions is to help us gain a clear idea of how we can help you.

Based on your individual needs and circumstances your clinician will explore with you what may happen next with your gender care. For example, if you would like to, but have not yet made a social gender role transition, they may explore with you any possible obstacles in your way and help you consider ways to address these.

Additionally, in order to support you through the transition process, clinicians may discuss with you the possibility of referrals to other services within the GIC or local to you (which your GIC clinician can ask your GP to make).

We will keep your GP up-to-date about your progression through the clinic and you will be copied into the reports sent. Your clinician will also be able to offer you information and advice about other forms of support that you may find helpful as you move along your gender care pathway.

Endocrine service

For urgent advice relating to hormone therapy we have a GP hormone advice phoneline: 020 8938 7369.

This is for GPs and other healthcare professionals. If we do not answer the phone call, please leave a message. We aim to respond within 48 hours.

For routine queries and matters relating to hormone therapy please contact us by email at gic.endo@tavi-port.nhs.uk. For patients under our care or previously under our care, we can review hormone therapy monitoring results and provide advice and support regarding hormonal therapies. Please also browse our endocrine webpage for more information and our clinical guidance.

How to access this service

Your GP or another health professional can refer you directly to the Gender Identity Clinic.

We also accept self-referrals via your GP.

NHS e-Referral service and referral form for healthcare professionals

Download referral form for healthcare professionals

To locate the service on the NHS e-Referral Service, enter the following in the search fields:

  • Priority: Routine
  • Specialty: Gender Identity Services
  • Clinic Type: Gender Identity
  • Organisation or Site Name field: Tavistock and Portman

Please note we do not accept under 17 years 9 months and private referrals.

For under 17 years 9 months, you can find information, advice, and guidance on from NHS Arden & GEM, which provides resources and updates about gender services for children and young people.

You might also find support from national and local LGBTQ+ youth services, charities, or peer support groups. These organisations often provide a safe space to talk and be heard while waiting for specialist care.

Waiting times

There is a high demand for appointments, which is common across other gender identity clinics around the UK.

Changes to what data we publish

27 November 2025

We would like to apologise for the delay in updating our waiting list data over the past few months. We have been working with patients, clinicians and commissioners to hear what information they would like to see and find useful, to better represent the gender identity clinic on this page.

Changes include:

  • Reporting on the number of first assessments completed (as opposed to offered)
  • How many patients have been discharged following a completion of their treatment
  • The number of appointments attended by patients across all of our gender services
  • Publishing data of how many patients ‘did not attend’ their appointments.

We are improving our internal admin processes and will ensure this data is kept up to date regularly.

The following data is from October 2025
Number of people on our waiting list16,840
Number of referrals received in the month348
Number of first assessments completed in the month76
Number of patients discharged due to treatment completed*32
Total appointments attended in the month**513
Currently offering first appointments to people referred inJune 2020
Did not attend (DNA) rate for the last 2 weeks (10 to 21 Nov)30 appointments
8% of all appointments booked
DNA rate for the last 12 months
(1 Nov 2024 to 31 Oct 2025)
946 appointments
12.5% of all appointments
These numbers are provisional and may change as the data is validated.
*This does not include DNA discharges, transfers, patient choice discharges
**This includes endocrinology, psychology and speech and language therapy appointments
† If you referred before this date please contact us

Monthly referral, assessment and discharge data

 Referrals receivedFirst assessments completedDischarges due to completed treatment
Oct 20253487632
These numbers are provisional and may change as the data is validated.
 Referrals receivedFirst assessments offeredAll discharges
Sept 2025382162155
Aug 202530073826
July 202542189162
June 202537777263
May 2025352132234
Apr 2025295116134
Mar 202536595141
Feb 2025338129180
Jan 2025385132975
Dec 2024371102109
Nov 2024390117285
These numbers are provisional and may change as the data is validated.

Resources and support

Find resources and support for people waiting to be seen for our gender identity clinic service.

Access our patient portal

Our upcoming patient portal will allow you to access your health information and find help and support while on our waiting list and being seen by us.