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City and Hackney primary care psychotherapy consultation service (PCPCS)



Available in:

City of London, Hackney

What we do

We help manage the complex needs of people who often fall between gaps in mental health provision. Our primary focus is to assist people with difficulties that are hard for medical professionals to diagnose, explain or treat effectively.  We also work with people who need to see doctors a lot either in primary care or A&E.

Our approach is to treat the whole person (including, taking into account biological, social, psychological and environmental / historical factors). We take particular interest in the less obvious and often unconscious aspects of thinking and behaviours which can influence the relationship to being helped.

What to expect

The first part of your care with is will be ab assessments. The assessments are usually over two separate appointments spaces out by a week or more. We will try and see you at your GP surgery but this may not be possible and we may need to ask you to come to an appointments elsewhere.

After this if you and your clinician agree that treatment is appropriate we will offer further appointments. There will be a wait between your assessment and treatment.

Individual treatments are in the form of brief psychotherapy, psychological therapy or a group. Individual therapy lasts between 4 and 16 weeks depending on need and by agreement. At all individual appointments we will be able to provide an interpreter if one is needed.

I few see you in a group this will last up to 20 weeks and be in a group with 8 to 12 other people. We are able to offer some groups in Turkish.

We assess and offer some limited treatments to couples where one or both partners fits our referral criteria.

How to access this service

We accept referrals from GPs based in the London borough of Hackney.

NHS e-Referral Service

To locate the service on the NHS e-Referral Service, enter the following in the search fields:

  • Priority = Routine
  • Specialty = Mental Health – Adults of all ages
  • Clinic Type = Anxiety/Depression/Stress: Severe or Psychological Disorders/Difficulties
  • Organisation or Site Name field = Tavistock and Portman