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Freedom of information compliance data

Date: May 2024

Processing of FOI requests

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Financial Year Quarter Quantity of requests Response performance Data not provided, or withheld
Received Currently in-hand/ in progress Processed & Sent Out  No of  Responses  On-time No of Responses sent within Extended Deadline *** No of Responses sent  Late Response Compliance % Request N/A
(not applicable)
S12 Refusal Cost Exceeds Resources Limit Response Fully Exempt Response Partially Exempt
2022/23 Q1 77 77 46 31 60% 1 3
Q2 125 125 111 14 89% 34 2
Q3 104 104 97 7 93% 30
Q4 137 137 133 4 97% 48 2 3 4
2022/23 Total 443 0 443 387 0 56 87% 112 3 8 4
2023/24 Q1 122 122 120 2 98% 33 5 10 3
Q2 159 159 153 6 96% 64 5 4 7
Q3 126 126 124 2 98% 57 2 7
Q4 166 166 166 100% 60 2
2023/24 Total 573 0 573 563 0 10 98% 214 12 14 19

FOI complaints handling

Internal reviews about FOI responses received.

Financial year Quarter Internal reviews * Complaints  to ICO **
Requests for internal review Internal review findings overulled original response Internal review findings  upheld original response Complaints to ICO Complaint  overturned by ICO Complaint to ICO found against Trust Complaint to ICO withdrawn by applicant
2022/23 Q1 2 2
Q2 2 2
Q3 1 1
Q4 1
2022/23 Total 6 1 5 0 0 0
2023/24 Q1
Q2 2 2
Q3 2 1 1
Q4
2023/24 Total 2 0 2 2 1 0 1

Glossary of terms

  • Internal review: a procedure to handle disputes or complaints arising from the outcome or handling of a request for information under FOIA
  • Complaint to the ICO: The ICO (Information Commissioner’s Office) has a general duty to investigate complaints from members of the public who believe that an authority has failed to respond correctly to a request for information. The ICO will issue a decision notice unless the complaint is resolved informally
  • Extended deadline: Sometimes it might be necessary to extend the response deadline by up to a further 20 days to allow for full consideration of the public interest test. (Used to determine whether the public interest in maintaining an exemption outweighs the public interest in its disclosure.)

Volumes

Annual volumes of requests received and answered
2014/15 160
2015/16 246
2016/17 376
2017/18 375
2018/19 430
2019/20 437
2020/21 309
2021/22 312
2022/23 444
2023/24 573
  • Years

Frequently requested data

Top five most frequently requested categories of data 2023/24
IT equipment 62
Services 47
Staffing 38
Waiting times 30
Agency costs 23
  • Categories of subject matter requested under FOI
Top five most frequently requested categories of data 2022/23
Services 47
IT equipment 45
Referrals in/out 28
Waiting times 22
Expenditure 17
  • Categories of subject matter requested under FOI