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Patient portal

Secure and easy online access to appointments and information

You can use our upcoming patient portal to find information about your time on our waiting lists, as well as appointment reminders and other timely information relating to your care with us.

You can also book, cancel or change appointments as well as accessing your video consultation appointments via the portal.

You can access the patient portal from any smartphone, tablet or computer. We’ve created a list of frequently asked questions below for any queries.

Features of the platform

  • Appointment reminders
  • Confirm, cancel and re-arrange appointments
  • Explainer information about your treatment
  • Links to online, virtual consultations
  • Letters and assessment forms
  • Updates on our waiting times.

Frequently asked questions

How to access the patient portal

Anyone over 18 who is receiving care from us can access the Patient Portal.  We will send you a text message (07860039092) or email (no-reply@drdoctor.co.uk) with a secure link to the Patient Portal. You can access this on your phone, tablet or computer.

We recommend you use a private email address and phone number to access the Patient Portal. 

You login with your surname, date of birth and postcode.

If your contact details have changed, please tell us next time you see us, or contact us on 0344 811 81118.

I don’t have access to a mobile phone, can I still access the portal?

If you are not able to, or have difficulties accessing the Portal you can give consent to a family member or carer to do this for you. You will need to get their consent and let us know their private email address and telephone/mobile number.

Is my information secure?

Yes, please read more about how we protect your data and privacy while using our services. You can also read the privacy statement of our patient portal provider, DrDoctor.

Your information and privacy
DrDoctor privacy statement

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