Translation and Interpretation Services, Last 3 Financial Years

Reference: 25-26243

Date response sent: 11/09/2025

Details of enquiry

Please include the following information for the following financial years 2022/23, 2023/24 and 2024/25:

1. Trust’s overall spending on Translation and Interpreting Services
2. Total translators employed by the Trust
3. The hourly pay for in-house interpreters
4. What languages do they cover
5. Total number of in-person/face to face interpreting sessions booked (break down by language and clinical area)
6. How many appointments or procedures have had to be rescheduled/cancelled due to interpreter

Response sent

Please include the following information for the following financial years 2022/23, 2023/24 and 2024/25:

1. Trust’s overall spending on Translation and Interpreting Services

2022/23 £46,788

2023/24 £117,572.77

2024/25 £28,130.75

2. Total translators employed by the Trust

Nil. We use translation agencies, and make individual bookings for each session individually.

3. The hourly pay for in-house interpreters

Not applicable.  See response to Q2 above

4. What languages do they cover

All required languages, as we would only use an agency who could supply the language service/s specifically required.

5. Total number of in-person/face to face interpreting sessions booked (break down by language and clinical area)

We do not hold our translation and interpreting data and costs centrally, nor in a way that enables us to split out the different types of language services used, nor split out booking volumes and price per booking type, as we have a single accounting code to record all types of interpreting and translating, and so it is all coded and reported alike as a single expenditure type.

6. How many appointments or procedures have had to be rescheduled/cancelled due to interpreter

Nil.  Please see our response to Q4 above.