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Telephony, Data Storage, MS Office

Reference: 24-25046

Date response sent: 02/05/2024

Details of enquiry

  1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are currently in place

b. When is your contract renewal date?

c. Who maintains your telephony system(s)?

d. Do you use Unified Communications or Collaboration tools , if so which ones?

2. Microsoft

a. What Microsoft 365 licence do you have across the business e.g. E3, E5

b. Which partner looks after your Microsoft tenant?

c. Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

b. Please confirm the on-premise hardware manufacturer

c. Please confirm your cloud storage provider

d. What is your annual spend on cloud storage?

e. How do you back up your data and with who e.g. Backup as a Service

Response sent

  1. Telephony and UC/ Collaboration

a. Please confirm the manufacturer of your telephony system(s) that are currently in place

Cisco

b. When is your contract renewal date?

31/03/25

c. Who maintains your telephony system(s)?

Ultima Business Solutions

d. Do you use Unified Communications or Collaboration tools , if so which ones?

Microsoft Teams, Cisco Collaboration Tools

2. Microsoft

a. What Microsoft 365 licence do you have across the business e.g. E3, E5

Microsoft Enterprise 365

b. Which partner looks after your Microsoft tenant?

Trustmarque Business Solutions

c. Where do you host your applications? Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which?

Microsoft Public Cloud

WordPress Engine Public Cloud.

For many applications, the hosting and application support is provided by the system suppliers, as part of their licensing package.

3. Storage

a. Does your organisation use on-premise or cloud storage or both?

Both

b. Please confirm the on-premise hardware manufacturer

Dell Corporation Ltd, Barracuda

c. Please confirm your cloud storage provider

Microsoft for Public Cloud, Trustmarque is the vendor

d. What is your annual spend on cloud storage?

Circa £15k per annum

e. How do you back up your data and with who e.g. Backup as a Service

Hardware and cloud, internally managed