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Supplier and Servicing of Patient Weighing Scales

Reference: 25-26239

Date response sent: 19/09/2025

Details of enquiry

  1. The name of the supplier/s who service your weighing devices (baby scales, chair scales, floor scales, column scales, patient transfer scales, bench scales for example)
  2. How many weighing devices are covered by this contract?
  3. A List of these devices stating make/model
  4. How many addresses are covered by this contract?
  5. What standard (or average) price per scale do you pay for servicing
  6. The date that the servicing contract ends.
  7. The value of total spend on weighing devices (split between patient weighing and other) excluding servicing in the last 3 calendar years split by year; split by each site/address
  8. The value of that spend by weighing device supplier in the last 3 calendar years split by year.
  9. Do you have any weighing devices integrated directly or indirectly to an electronic patient records system (EPR)?
  10. Which electronic patient records system do you use/plan to use?
  11. If you haven’t done so already, do you intend to integrate weighing scales to an EPR in the next 12-24 months?
  12. Do you use Welch Allen Vital signs monitors in the Trust, if so, how many and are any of these connected to weighing devices?
    How many suppliers were invited to tender/were considered for your current contract
  13. What was the decision criteria with regard to the current contract including any weighting

Response sent

  1. The name of the supplier/s who service your weighing devices

TBS (Target Building Services) manage the annual service as part of a contract for management of this and other medical equipment

  1. How many weighing devices are covered by this contract?

Three

  1. A List of these devices stating make/model

2 X Marsden and 1 X Shekel – we do not have a record of the models

  1. How many addresses are covered by this contract?

All Trust addresses

  1. What standard (or average) price per scale do you pay for servicing

We are unable to split this out, as our contract covers a variety of medical devices, and is not dedicated specifically to the servicing/maintenance of patient weighing scales.

  1. The date that the servicing contract ends.

March 2026

  1. The value of total spend on weighing devices (split between patient weighing and other) excluding servicing in the last 3 calendar years split by year; split by each site/address

Not applicable.  We do not pay a unit price per patient weighing scales, as this contract covers a bundle of medical devices.

  1. The value of that spend by weighing device supplier in the last 3 calendar years split by year.

We do not hold this data – see o ur response to Q7 above.

  1. Do you have any weighing devices integrated directly or indirectly to an electronic patient records system (EPR)?

No

  1. Which electronic patient records system do you use/plan to use?

We use Carenotes electronic patient records system

  1. If you haven’t done so already, do you intend to integrate weighing scales to an EPR in the next 12-24 months?

No

  1. Do you use Welch Allen Vital signs monitors in the Trust, if so, how many and are any of these connected to weighing devices?

No

  1. How many suppliers were invited to tender/were considered for your current contract

Not applicable

  1. What was the decision criteria with regard to the current contract including any weighting

Not applicable