Contents
Print Room Services
Reference: 25-26364
Date response sent: 27/11/2025
Details of enquiry
- Do you have a print room equipped with one/more high-speed production device/s to handle large volume printing?
- Is this run by your own staff or outsourced to a third-party provider?
- If run internally, how many full-time equivalent (FTE) run this facility?
- Number of devices & model type/s?
- Name of incumbent supplier?
- Contract start / end date and length of any option to extend?
- If outsourced, please advise contract start / end date and length of any option to extend?
- Was this contract awarded through a framework? If yes, which one used?
- Annual spend (ex VAT) covering non-pay & staff costs or total outlay if this service is outsourced
- Do you outsource any print requirement to an external supplier/s (for example to print forms, booklets, leaflets, manuals, posters, banners etc)?
- Name of incumbent supplier/s?
- If this arrangement provided under contract, please advise start / end date and length of any option to extend?
- Was this contract awarded through a framework? If yes, which one used?
- Alternatively, was this awarded through a DPS arrangement?
- Annual spend (ex VAT) for this service over the past 12 months?
- Do you have your own in-house Mail Room operation?
- If yes, how is the service run – physical or digital mail distribution?
- Is this run by your own staff or outsourced to a third-party provider?
- If run by your own staff, how many full-time equivalent (FTE) staff run this facility?
- If outsourced, please advise name of current provider, contract start / end date and length of any option to extend?
- Was this contract awarded through a framework? If yes, which one used?
- Annual spend (ex VAT) covering non-pay and staff costs or total outlay if this service outsourced?
- Do you use a Hybrid Mail service as part of your patient communications approach?
- If yes, please (a) name supplier (b) contract start / end date (c) framework through which this awarded?
- Have you yet to start, partly started or completed scanning your medical records?
- If started or completed, was this handled in-house or by an external company? If yes, please name the supplier
- Have you digitalised all your forms and are running a PiP (Paperless in Patient) approach (from the point of patient presentation to them leaving are all patient records digitalised)?
- If you are not using a PiP approach, do you scan your end of episode material?
- Do you store medical records on site or is this handled off site by an external company? If yes, please name supplier
- Do you use a digital HR staff onboarding and administration system that interfaces with ESR to support HR processes and workflows?
Response sent
- Do you have a print room equipped with one/more high-speed production device/s to handle large volume printing?
No
- Is this run by your own staff or outsourced to a third-party provider?
- If run internally, how many full-time equivalent (FTE) run this facility?
- Number of devices & model type/s?
- Name of incumbent supplier?
- Contract start / end date and length of any option to extend?
- If outsourced, please advise contract start / end date and length of any option to extend?
- Was this contract awarded through a framework? If yes, which one used?
- Annual spend (ex VAT) covering non-pay & staff costs or total outlay if this service is outsourced
Questions 2-9: are not applicable – see our response to Question 1
- Do you outsource any print requirement to an external supplier/s (for example to print forms, booklets, leaflets, manuals, posters, banners etc)?
Yes
- Name of incumbent supplier/s?
Solopress
- If this arrangement provided under contract, please advise start / end date and length of any option to extend?
No – adhoc purchases only.
- Was this contract awarded through a framework? If yes, which one used?
Not applicable. Spend was under Framework threshold. See our response to Q12 above.
- Alternatively, was this awarded through a DPS arrangement?
No
- Annual spend (ex VAT) for this service over the past 12 months?
£2,506.48
- Do you have your own in-house Mail Room operation?
No
- If yes, how is the service run – physical or digital mail distribution?
- Is this run by your own staff or outsourced to a third-party provider?
- If run by your own staff, how many full-time equivalent (FTE) staff run this facility?
- If outsourced, please advise name of current provider, contract start / end date and length of any option to extend?
- Was this contract awarded through a framework? If yes, which one used?
- Annual spend (ex VAT) covering non-pay and staff costs or total outlay if this service outsourced?
Questions 17-20 are not applicable. See our response to Question 16
- Do you use a Hybrid Mail service as part of your patient communications approach?
No
- If yes, please (a) name supplier (b) contract start / end date (c) framework through which this awarded?
Not applicable. See our response to Question 23.
- Have you yet to start, partly started or completed scanning your medical records?
Completed.
- If started or completed, was this handled in-house or by an external company? If yes, please name the supplier
In-House
- Have you digitalised all your forms and are running a PiP (Paperless in Patient) approach (from the point of patient presentation to them leaving are all patient records digitalised)?
The Trust holds patient records on the Carenotes Electronic Patient Record System. Any paper communications received/sent are scanned into Carenotes locally by the relevant service’s clinical admin team
- If you are not using a PiP approach, do you scan your end of episode material?
No. This is entered electronically into Carenotes
- Do you store medical records on site or is this handled off site by an external company? If yes, please name supplier
Archive records are held on-site
- Do you use a digital HR staff onboarding and administration system that interfaces with ESR to support HR processes and workflows?
No.