Skip to content
Contents

Language Services Framework and spend 2023/24 and 2024/25

Reference: 25-26055

Date response sent: 08/05/2025

Details of enquiry

  1. Are you on any of the below frameworks for language services (face to face interpreting spoken and non-spoken, telephone and video interpreting and translation) and if so which one?
  • Eastern Shires Purchasing Organization (ESPO)
  • London Procurement Partnership (LPP)
  • NHS SBS
  • North-East Purchasing Organization (NEPO)
  • NOECPC
  • Health Trust Europe (HTE)
  • Crown Commercial Services (CCS)
  • If you are not on any of the above frameworks, please confirm how you are accessing services.
  • What is the expiry date/s of your current language services contracts including telephone interpreting, face to face interpreting spoken and non-spoken and translation?
  • Who is your current provider for each of these services?
  • What was the spend by year for the last 2 financial years (2023 and 2024) in
    total and broken down by service

    • Telephone Interpreting
    • Face to Face Interpreting
    • British Sign Language
    • Translation
  • Finally, who is the Contract Manager and Senior Responsible Owner regarding the language services?

Response sent

  1. Are you on any of the below frameworks for language services (face to face interpreting spoken and non-spoken, telephone and video interpreting and translation) and if so which one?

the London Procurement Partnership (LPP)

  • Easten Shires Purchasing Organization (ESPO)
  • London Procurement Partnership (LPP)
  • NHS SBS
  • North-East Purchasing Organization (NEPO)
  • NOECPC
  • Health Trust Europe (HTE)
  • Crown Commercial Services (CCS)
  • If you are not on any of the above frameworks, please confirm how you are accessing services.

Not applicable – see above response

  • What is the expiry date/s of your current language services contracts including telephone interpreting, face to face interpreting spoken and non-spoken and translation?

14th March 2025 and a renewal is in procurement

  • Who is your current provider for each of these services?

DA Languages

  • What was the spend by year for the last 2 financial years (2023 and 2024) in
    total and broken down by service

    • Telephone Interpreting
    • Face to Face Interpreting
    • British Sign Language
    • Translation

We do not hold our translation and interpreting data and costs centrally, nor in a way that enables us to split out the different types of language services used as we have a single accounting code to record all types of interpreting and translating, and so it is all coded and reported alike as a single expenditure type.

  • Finally, who is the Contract Manager and Senior Responsible Owner regarding the language services?

The Procurement Manager, procurement@tavi-port.nhs.uk

Back to top