IT Systems

Reference: 25-26391

Date response sent: 17/12/2025

Details of enquiry

I am writing under the Freedom of Information Act 2000 to request information about several systems and services in use at Tavistock and Portman NHS Foundation Trust. My inquiries are as follows:

Technologies	Supplier	Software/ System	Contract Ending Date	Revised expiry date
Financial management system	NHS Shared Business Services	Oracle	?	?
Clinical communications system	Healthcare Communications	?	?	?
Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc)	Dell	?	?	?
Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc)	Telefonica	?	?	?
Patient engagement portal	No system installed	?	?	?
HR/workforce management system	IBM	ESR	?	?
Supply chain and inventory management system	No system installed	?	?	?
Cyber security services	NHS England	?	?	?
Robotic process automation system	No system installed	?	?	?
Trust Integration Engine(s)	?	?	?	?

Response sent

Technologies	Supplier	Software/System	Contract Ending Date	Revised expiry date
Financial management system	NHS Shared Business Services	Oracle	30/09/26
Clinical communications system	Healthcare Comms	SMS text messages	30/01/27	30/01/27
Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc)	Dell	This is hardware purchased outright	n/a
Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc)	Telefonica	Android	June 2026
Patient engagement portal	DrDoctor	SAAS platform	30/03/27
HR/workforce management system	IBM via NHS E	ESR	Details not held	Details not held
Supply chain and inventory management system	No system installed	n/a
Cyber security services	Data Withheld	See below details of exemption engaged
Robotic process automation system	No system installed	n/a
Trust Integration Engine(s)	Rhapsody Ltd	Rhapsody	31/10/26	n/a at this stage