Skip to content
Contents

IT Hardware and Contracts

Reference: 23-24328

Date response sent: 01/11/2023

Details of enquiry

  1. Do you have an IT supplier of hardware e.g. Laptops / Desktops and associated peripherals? If so,
    1. Who is the current provider?
    2. Is it contracted? If so, when does their contract end?
    3. Which OEM do you use?
    4. How many laptops and desktops are there in your estate?
    5. How many users do you have?
    6. Who is the named person and their role in your organisation in charge of procurement for IT?
    7. What is your buying/refresh cycle?
    8. What is your annual spend on IT hardware such as laptops/desktops?
    9. How would you rate their service delivery on a scale of 1-10?
  2. Do you have an internal IT Department?
    1. How many members does this department have?
  3. Do you outsource any IT managed services? If so, who to?
    1. How long is this contract?
    2. How would you rate their service delivery on a scale of 1-10?
      • Do you currently use a Public Sector Framework for procurement of these services? If so, which ones do you currently use?

Response sent

  1. Do you have an IT supplier of hardware e.g. Laptops / Desktops and associated peripherals? If so,
    1. Who is the current provider?

Dell

  1. Is it contracted? If so, when does their contract end?

No. Last framework ended 28/2/23, new framework contract in procurement.

  1. Which OEM do you use?

None

  1. How many laptops and desktops are there in your estate?

900 laptops, 500 desktops

  1. How many users do you have?

1300-1400

  1. Who is the named person and their role in your organisation in charge of procurement for IT?
  2. The procurement manager, procurement@tavi-port.nhs.uk
  3. What is your buying/refresh cycle?

We purchase when need arises, or when stock runs low

  1. What is your annual spend on IT hardware such as laptops/desktops?

Circa £150k

  1. How would you rate their service delivery on a scale of 1-10?

We do not hold this data.  The Freedom of Information Act (FOIA) applies to recorded information that exists at the time of the request.  It does not require an authority to express opinions, or answer questions where this would involve the creation of new information, and this question can only be answered by creating new information.

  1. Do you have an internal IT Department?

Yes

  1. How many members does this department have?

8 staff members

  1. Do you outsource any IT managed services? If so, who to?

Yes, to Ultima Business Solutions and Convergence

  1. How long is this contract?

12 months each

  1. How would you rate their service delivery on a scale of 1-10?

See our response to Question 1j above

  1. Do you currently use a Public Sector Framework for procurement of these services? If so, which ones do you currently use?

We are quite flexible with regards to public sector frameworks, but tend to go with LPP, SBS, G-Cloud.

Back to top