Guidelines or Code of Conduct for Care Plans, Care Coordinators, SI Reviews,

Reference: 25-26057

Date response sent: 23/05/2025

Details of enquiry

Please provide the following information for the time period between 1st January 2019 (or the date of inception for your trust) and 5th May 2025, inclusive.

1. Please send me a copy of any documents outlining guidelines or codes of conduct regarding mental health care plans which have been used or disseminated within the Trust. This should include any materials relating to NICE, CPA Policy, and ‘Triangle of Care’.
2. Please send me a copy of any documents outlining guidelines or codes of conduct regarding care coordinators which have been used or disseminated within the Trust. This should include any materials relating to NICE and ‘Triangle of Care’.
3. Please send me copies of all Serious and Untoward Incident Review documents which relate to the treatment of mental health patients within your trust

Response sent

The Tavistock and Portman NHS Foundation Trust is a small specialist NHS mental health trust with a focus on training and education, as well as providing a full range of mental health services and therapies for children and their families, young people and adults.

We provide outpatient, and mainly psychological services via talking therapies. We do not provide acute services, nor inpatient patient services, nor detention facilities, and do not have an A&E department

1. Please send me a copy of any documents outlining guidelines or codes of conduct regarding mental health care plans which have been used or disseminated within the Trust. This should include any materials relating to NICE, CPA Policy, and ‘Triangle of Care’.

The Trust does not hold any specific guidelines or codes of conduct regarding mental health care plans.

2. Please send me a copy of any documents outlining guidelines or codes of conduct regarding care coordinators which have been used or disseminated within the Trust. This should include any materials relating to NICE and ‘Triangle of Care’.

We do not have any specific guidelines or codes of conduct regarding care coordinators.

The specialist nature of the services we provide usually require patients to be open to another mental health provider who would lead on the care coordination

3. Please send me copies of all Serious and Untoward Incident Review documents which relate to the treatment of mental health patients within your trust

Serious and Untoward Incident Review is not a phrase that is used in the Trust’s incident investigation, following the implementation of PSIRF. Please find attached our templates for patient safety incident investigation and after action review.