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Finance and HR Systems

Reference: 23-24531

Date response sent: 21/03/2024

Details of enquiry

  1. What software do you use for your payroll, hr and finance solutions, how much annually do you spend on each, when does each contract expire?
  2. Do you manage your payroll in-house or do you outsource it if so, who do you outsource it to?
  3. How many people do you pay each month using your payroll solution?
  4. How many pensioners do you pay using your payroll solution?
  5. Do you use Microsoft power platform technologies such as Power Automate, Power Virtual Agents?
  6. What is the employee count in your organisation?
  7. Do you collaborate with other organisations in the delivery of HR & Payroll shared services? If so which organisation?
  8. Do you work with any industry experts such as ATOS, KPMG, EY, Accenture etc?
  9. Who in your organisation is the head of service for HR and Payroll software or services and what is their role?

Response sent

  1. What software do you use for your payroll, hr and finance solutions, ,

i. HR: ESR (Electronic Staff Record), which is a tailored version of Oracle HRMS12

ii. Payroll – ESR

iii. Finance – Oracle

a) how much annually do you spend on each and when does each contract expire?

i. ESR is nationally procured by the Department of Health and Social Care (DHSC) on behalf of NHS organisations in England and Wales.

Contract expiry date and cost:  data not held, however you may wish to direct your questions to their FOI department:  dhsc.publicenquiries@dhsc.gov.uk

ii. Payroll is outsourced to Civica

Contract expires August 2025

Annual spend:  £42,000 per annum

iii. Finance System Oracle was outsourced to Shared Business Services (SBS) by NHS Digital, who have now merged with NHS England.

Contract expiry date and cost:  data not held, however you may wish to direct your questions to their FOI department:  england.contactus@nhs.net

  1. Do you manage your payroll in-house or do you outsource it if so, who do you outsource it to?

See above response

  1. How many people do you pay each month using your payroll solution?

Approximately 858 staff

  1. How many pensioners do you pay using your payroll solution?

None.  They are paid by NHS business Services Agency (NHSBSA).

Contract expiry date and cost:  data not held, however you may wish to direct your questions to their FOI department:  Submit a freedom of information request – NHSBSA

  1. Do you use Microsoft power platform technologies such as Power Automate, Power Virtual Agents?

No

  1. What is the employee count in your organisation?

This information is publicly available at : https://digital.nhs.uk/data-and-information/publications/statistical/nhs-workforce-statistics

  1. Do you collaborate with other organisations in the delivery of HR & Payroll shared services? If so which organisation?

No

  1. Do you work with any industry experts such as ATOS, KPMG, EY, Accenture etc?

No

  1. Who in your organisation is the head of service for HR and Payroll software or services and what is their role?

The Chief People Officer, hr@tavi-port.nhs.uk