Skip to content
Contents

Complaints: Totals and About Staff Uniforms/appearance

Reference: 24-25548

Date response sent: 17/03/2025

Details of enquiry

  1. What was the total number of complaints received by the Trust in the financial year between April 2023 – March 2024, and in the financial year from April 2024 to date
  2. How many of those complaints related to the uniform, appearance or dress code of staff members (including but not limited to concerns about tattoos, hair colour, piercings, political or religious symbols/statements, hygiene or adherence to uniform policy)? Of those, how many complaints related to nurses
  3. What did the complaints with regards to the uniform, appearance or dress code specifically relate to?
  4. What was the outcome of the complaints?

Response sent

  1. What was the total number of complaints received by the Trust in the financial year between April 2023 – March 2024, and in the financial year from April 2024 to date
    1. April 2023 to March 2024: 95 Complaints
    2. April 2024 to mid-March 2024 98 Complaints
  2. How many of those complaints related to the uniform, appearance or dress code of staff members (including but not limited to concerns about tattoos, hair colour, piercings, political or religious symbols/statements, hygiene or adherence to uniform policy)?

None

  1. Of those, how many complaints related to nurses

None

  1. What did the complaints with regards to the uniform, appearance or dress code specifically relate to?

Not applicable – see above responses for Questions 1-2

  1. What was the outcome of the complaints?

Not applicable – see above responses for Questions 1-2.

Back to top