Complaints/Concerns Re Doctors 2021-24 by Ethnic Group
Reference: 24-25554
Date response sent: 15/04/2025
Details of enquiry
- How many doctors work for your trust? By the term doctor, I mean those who treat patients, not those with a PhD, and/or who are not clinicians.
- Break these into their ethnic groups and their corresponding grades e.g., white, black, Asian or whichever way you ethnically monitor your staff. If, for example, positions have fewer than five doctors in their grade and ethnicity, please use an asterisk and explain there are fewer than five.
- Provide a key to explain your grading system e.g. lowest to the highest band or vice versa.
- In the following years, how many complaints did you receive about doctors under MHPS during the following years? 1 Jan-31 Dec 2021; 1 Jan-31 Dec 2022; 1 Jan-31 Dec 2023; 1 Jan-31 Dec 2024.
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
- Of these complaints, how many resulted in your investigating them? Please list these in the corresponding years.
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
- Of these investigations, how many resulted in a sanction, adverse judgement or other disciplinary action? Please be clear about what the sanction was. Please list these in the corresponding years.
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
- Of all complaints how many resulted in a doctor being suspended during the inquiry? Please list these in the corresponding years.
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
- Of all the complaints how many did you refer the doctor to the GMC? Please list these in the corresponding years.
- Please break these into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
- During your considering complaints, what is the average length of your investigations?
- Please give the average length of your considering a complaint in terms of ethnic groups e.g., white, black, Asian or whichever way you record your data. If your numbers are fewer than five, then use an asterisk.
Response sent
The Tavistock and Portman NHS Foundation Trust is a small specialist NHS mental health trust with a focus on training and education, as well as providing a full range of mental health services and therapies for children and their families, young people and adults.
We provide daytime outpatient clinics, for mainly psychological services via talking therapies. We do not provide acute services, nor inpatient patient services, nor detention facilities, and do not have an A&E department
We noted you have already indicated “If your numbers are fewer than five, then use an asterisk.”, however we abide by the NHS England standard to include a mask for those numbers which are equal to or less than 5 as well as those fewer than 5, as this may lead to identification of individuals.
For this reason and in accordance with the Freedom of Information Act 2000 (FOIA) Section 40(2) and Section 40(3a) (Personal Data) disclosure of such low numbers constitutes a release of personal data or easily identifiable personal data and would thus be unfair, breaching GDPR Principle (a): Lawfulness, fairness and transparency. As this is an absolute exemption, we do not have to apply the Public Interest Test when engaging this exemption
Please kindly note that this masking of low numbers is not a just a question of considering the means reasonably likely to be used by general public, but also the means likely to be used by a determined person with a particular reason to want to identify individuals from data provided in the public domain now or in the future, and/or gained from other sources.
Furthermore, as we are a small Trust, there would otherwise be a high chance of recognition/identification of particular individuals by colleagues/patients or others from the low numbers so this is not just a question of considering the means reasonably likely to be used by general public, but also the means likely to be used by a determined person with a particular reason to want to identify individuals from data in the public domain now or in the future, and/or gained from other sources
- How many doctors work for your trust? By the term doctor, I mean those who treat patients, not those with a PhD, and/or who are not clinicians.
- Break these into their ethnic groups and their corresponding grades e.g., white, black, Asian or whichever way you ethnically monitor your staff. If, for example, positions have fewer than five doctors in their grade and ethnicity, please use an asterisk and explain there are fewer than five.
- Provide a key to explain your grading system e.g. lowest to the highest band or vice versa.
| Questions 1-3: Doctors Employed by Tavistock and Portman NHS Foundation Trust
by Title, Pay Grade and Ethnicity |
||||||
| Job Title | Level | Annual Salary | White | BME | Unknown | |
| Consultant | (step 1-3) | £105,504 | ≤5 | ≤5 | ≤5 | |
| (step 5-8) | £114,894 | ≤5 | ≤5 | 0 | ||
| (step 9-14) | £126,018 | 7 | ≤5 | 0 | ||
| (step 15-20) | £139,882 | 12 | ≤5 | ≤5 | ||
| Speciality Doctor | (step 1-3) | £59,175 | ≤5 | 0 | 0 | |
| (step 4-6) | £68,174 | ≤5 | 0 | 0 | ||
| (step 7-9) | £75,998 | ≤5 | 0 | 0 | ||
| (step 10-12) | £84,121 | ≤5 | 0 | |||
| Specialty Registrar | CT2 | £49,909 | ≤5 | 0 | 0 | |
| CT3 | £61,825 | ≤5 | 0 | 0 | ||
| ST4 | £61,825 | ≤5 | ≤5 | 0 | ||
| ST5 | £61,825 | ≤5 | 0 | 0 | ||
| ST6 | £70,425 | ≤5 | ≤5 | 0 | ||
| ST7 | £70,425 | ≤5 | 0 | |||
| ST8 | £70,425 | ≤5 | 0 | |||
| Total | 36 | 17 | ≤5 | 53 + ≤5 | ||
| Key: | CT: Core Trainees Years1-3 | |||||
| ST: Specialty Trainees Years 4+ | ||||||
- In the following years, how many complaints did you receive about doctors under MHPS during the following years? 1 Jan-31 Dec 2021; 1 Jan-31 Dec 2022; 1 Jan-31 Dec 2023; 1 Jan-31 Dec 2024.
In Calendar year 2021, the Trust received ≤5 complaints about doctors, under MHPS, and no complaints in years 2022 to 2024.
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
≤5
- Of these complaints, how many resulted in your investigating them? Please list these in the corresponding years.
None
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Not applicable – see our response to Q6 above
- Of these investigations, how many resulted in a sanction, adverse judgement or other disciplinary action? Please be clear about what the sanction was. Please list these in the corresponding years.
Not applicable – see our response to Q6 above
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
- Of all complaints how many resulted in a doctor being suspended during the inquiry? Please list these in the corresponding years.
Not applicable – see our response to Q6 above
- Please break these down into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Not applicable – see our response to Q6 above
- Of all the complaints how many did you refer the doctor to the GMC? Please list these in the corresponding years.
Not applicable – see our response to Q6 above
- Please break these into ethnic groups e.g., white, black, Asian or whichever way you record your data for the corresponding years. If your numbers are fewer than five, then use an asterisk.
Not applicable – see our response to Q6 above
- During your considering complaints, what is the average length of your investigations?
Not applicable – see our response to Q6 above
- Please give the average length of your considering a complaint in terms of ethnic groups e.g., white, black, Asian or whichever way you record your data. If your numbers are fewer than five, then use an asterisk
- Not applicable – see our response to Q6 above