Complaints 2021-23: Equalities, HIV
Reference: 24-25049
Date response sent: 03/05/2024
Details of enquiry
- How many complaints of each of the following types of discrimination were reported to your organisation in 2021, 2022 and 2023:
a. Disability discrimination
b. Race or ethnicity discrimination
c. Sexual orientation discrimination
2. How many complaints were reported to your organisation about discrimination related to a person’s HIV status in:
a. 2021
b. 2022
c.2023
3. If HIV-related discrimination complaints were reported to your organisation, how many of the following incidents were reported?
a. Refusal of a service after HIV status was shared.
b. Failure to make reasonable adjustments for a person’s HIV status.
c. Harassment related to a person’s HIV status.
d. Use of an organisational policy that discriminated against a person based on their HIV status.
e. Another kind of HIV discrimination incident.
4. If HIV-related discrimination complaints were reported to your organisation, were they reported by?
a. Members of the public.
b. Employees of your organisation
5. If HIV-related discrimination complaints were reported to your organisation, how many complaints were upheld?
6. Does your organisation have a policy to deal with incidents of HIV discrimination reported to them at a strategic level? If so, could you explain what the policy is or attach a copy of said policy?
Response sent
- How many complaints of each of the following types of discrimination were reported to your organisation in 2021, 2022 and 2023:
a. Disability discrimination
2021 (1), 2022 (0), 2023 (0)
b. Race or ethnicity discrimination
2021 (0), 2022 (0) 2023 (2)
c. Sexual orientation discrimination
2021 (1), 2022 (2), 2023 (0)
2. How many complaints were reported to your organisation about discrimination related to a person’s HIV status in:
a. 2021
none
b. 2022
none
c.2023
none
3. If HIV-related discrimination complaints were reported to your organisation, how many of the following incidents were reported?
a. Refusal of a service after HIV status was shared.
No HIV-related complaints were recorded.
b. Failure to make reasonable adjustments for a person’s HIV status.
No HIV-related complaints were recorded.
c. Harassment related to a person’s HIV status.
No HIV-related complaints were recorded.
d. Use of an organisational policy that discriminated against a person based on their HIV status.
No HIV-related complaints were recorded.
e. Another kind of HIV discrimination incident.
No HIV-related complaints were recorded.
4. If HIV-related discrimination complaints were reported to your organisation, were they reported by?
a. Members of the public.
Not applicable – see response to Q3 above
b. Employees of your organisation
Not applicable – see response to Q3 above
5. If HIV-related discrimination complaints were reported to your organisation, how many complaints were upheld?
Not applicable – see response to Q3 above
6. Does your organisation have a policy to deal with incidents of HIV discrimination reported to them at a strategic level? If so, could you explain what the policy is or attach a copy of said policy?
The Trust does not have a complaints policy which specifically deals with HIV related incidents, however there is an overarching corporate policy for complaints of all types. Complaints reporting is a regular agenda item for our Board of Directors Meetings.