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Communications & Procurement Software

Reference: 25-26171

Date response sent: 01/08/2025

Details of enquiry

Can you please provide an update on your Trust’s Infrastructure, including aspects of SaaS, Messaging, and eProcurement? The questions are in the attached spreadsheet, which I would be grateful if you could fill in.

Response sent

 

1. Do you currently use any Software-as-a-Service (SaaS) ? Do you plan to over the next 2 years? Yes/No If yes, preferred supplier Additional notes
  Yes AWS
  Yes DrDoctor
Yes TechnologyOne
Yes Tribal Sits
2: For each element detailed below, how does your organisation manage its data storage? On Premises / Off Premises Main supplier Annual spend 2024/2025 [£] Contract end date Additional notes
In-house data centre On-premise DELL £60k 31/07/2027 Convergence – Managed service
DEFINITION: Physical or virtual servers that are connected internally and externally through networking and communication equipment to store, transfer and access digital information
Data Storage Management
DEFINITION: The management of various data storage methods used in the Trust On Premises / Off Premises Trustmarque £63,233 27/08/2025 Barracuda devices/Cloud 18 k cloud, on premise  check spend
Other (please specify)
3: Which internal (staff) messaging system does your organisation use? Main provider Product version % Accounted for overall by this method Contract end date Additional notes
WhatsApp
Signal
SMS
Teams Microsoft latest 99% 30/04/2027
Multidisciplinary team (MDT) groups
Other (e.g. pagers; please specify)
4: Which external (for Patients/Outpatients) messaging system does your organisation use? Main provider Product version % Accounted for overall by this method Contract end date Additional notes
WhatsApp
Signal
SMS Healthcare Communications UK Ltd data not held 70% 30/01/2028
Teams
Apps
DrDoctor Inch Limited data not held 20% 30/03/2027
5: Do you currently have a remote monitoring solution? Yes/No Device Types [Please List] Number of devices Main suppliers [please list] Total annual spend 2024/2025 [£]
DEFINITION: Technology to monitor certain aspects of a patient’s health outside of a traditional care setting. E.g. Monitors for blood levels, cardiology, insulin, blood pressure, heart rate etc not applicable
6: If your organisation does not currently have remote monitoring solutions, are you planning to implement any within the next two years? Yes/No Preferred Supplier Expected types Additional notes
Where you plan to implement new remote monitoring solutions, please provide details as requested not applicable
7: Does your trust have a database management supplier? Software name Main Supplier Total annual spend 2024/2025 [£] Contract end date Additional notes
DEFINITION: Database Management Systems (DBMS) are software systems used to store, retrieve, and run queries on data. A DBMS serves as an interface between an end-user and a database, allowing users to create, read, update, and delete data in the database.   Not Applicable
8 Does your trust have data mining suppliers? Software name Main Supplier Total annual spend 2024/2025 [£] Contract end date Additional notes
DEFINITION: Data Mining Software helps users analyze data from different databases and detect patterns. Data mining tools aim to find, extract, and refine data and then distribute the information. No Not Applicable
9a.  Do you currently use any eprocurement software? Software name Main provider Total annual spend 2024/2025 [£] Contract end date Additional notes
DEFINITION: eProcurement is the use of software systems that help you with procurement activities, where the ‘e’ stands for electronic. It is a business software that automates the procurement process, from sourcing and vendor selection to purchase order creation and payment processing. It helps with supplier management, spend management/analysis, contract management, and compliance in procurement operations. No
9b. Of the modules you have purchased with this software, which are you actively using?   Please list Additional notes
  not applicable
9c. If you do not use any eprocurement software, do you plan to over the next 2 years? Yes/No Supplier name Additional notes
We do not hold this data

 

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