Clinical System Tools

Reference: 25-26086

Date response sent: 06/06/2025

Details of enquiry

Please provide information regarding the following system contracts:

1. Analytics (BI that includes outcomes)
2. BI & Data Warehousing
3. Clinical Communication and Collaboration
4. Clinical noting
5. Document Management
6. EPR
7. Forensics/ Secure
8. HR
9. Integration Platform
10. Patient Administration System
11. Patient care scheduling
12. Virtual Wards
13. Voice recognition

Please enter ‘No System Installed’ or ‘No Department’ under supplier name if your trust does not use the system or have the department:

a. System type –

b. Supplier name –

c. System name –

d. Date installed –

e. Contract expiration –

f. Is this contract annually renewed? – Yes/No

g. Do you currently have plans to replace this system? – Yes/No

h. Procurement framework –

i. Other systems it integrates with? –

j. Total value of contract (£) –

k. Notes (e.g. we are currently out to tender) –

Response sent

Please provide information regarding the following system contracts:

1. Analytics (BI that includes outcomes)

a. System type –

Data Warehouse (Microsoft Platform)

b. Supplier name –

N/A. (In-house development – Microsoft Power BI Licences)

c. System name –

N/A. (In-house development – Microsoft Power BI Licences)

d. Date installed –

Installed June 2021

e. Contract expiration –

Expires March 2026

f. Is this contract annually renewed? – Yes/No

Yes

g. Do you currently have plans to replace this system? – Yes/No

No

h. Procurement framework –

SBS/19/AB/WAB/9411

i. Other systems it integrates with? –

None

j. Total value of contract (£) –

The price is included within our Microsoft Enterprise licenses package.

j.Notes (e.g. we are currently out to tender) –

None

 

2. BI & Data Warehousing

See our response to Question 1 above

 

3. Clinical Communication and Collaboration

No Department

 

4. Clinical noting

a. System type:

Electronic Patient Record

b. Supplier name:

Advanced Healthcare

c. System name:

Carenotes

d. Date installed:

2014

e. Supplier contract expiration:

31/08/33

f. Is this contract annually renewed? – Yes/No

No

g. Do you currently have plans to replace this system? – Yes/No

No

h. Procurement framework:

None

i. Other systems it integrates with:

Microsoft Office

j. Total value of contract (£):

£792,858

k. Notes – e.g. we are currently out to tender:

No framework. we are currently working towards a merger with another organisation to strengthen us for the future. This is further explained on our website: Tavistock and Portman NHS Foundation Trust merger update.

5. Document Management

a. System type

Microsoft O365, as well as Carenotes for digitized patient health records (see our response Question 4)

b. Supplier name –

Trustmarque

c. System name –

Microsoft Office 365

d. Date installed –

14/05/24

e. Contract expiration –

30/04/27

f. Is this contract annually renewed? – Yes/No

No

g. Do you currently have plans to replace this system? – Yes/No

No

h. Procurement framework –

SBS/19/AB/WAB/9411

i. Other systems it integrates with? –

Carenotes, Data Warehouse

j. Total value of contract (£) –

£188,783.22

k. Notes (e.g. we are currently out to tender) –

None

 

6. EPR

See above response to Question 4

 

7. Forensics/ Secure

 

No Department.  No dedicated system installed.

 

8. HR

a. System type –

Workforce Management System

b. Supplier name –

IBM

c. System name

IBM ESR

d. Date installed

Data Not Held.  Contracted nationally by NHSE.  .

e. Contract expiration –

Data Not Held.  See our response to Question 8f above

f. Is this contract annually renewed? – Yes/No

Data Not Held.  See our response to Question 8f above

g. Do you currently have plans to replace this system? – Yes/No

Data Not Held.  See our response to Question 8f above

h. Procurement framework –

Data Not Held.  See our response to Question 8f above

i. Other systems it integrates with? –

NHS Shared Business Services Oracle System and MSO 365

j. Total value of contract (£) –

Data Not Held.  See our response to Question 8f above

k. Notes (e.g. we are currently out to tender) –

None

9. Integration Platform

a. System type –

Saas Integration Platform

b. Supplier name –

InterOperability Health (UK) Ltd

c. System name –

Rhapsody

d. Date installed –

31/10/23

e. Contract expiration –

31/10/26

f. Is this contract annually renewed? – Yes/No

No

g. Do you currently have plans to replace this system? – Yes/No

No

h. Procurement framework –

G-Cloud 13 RM1557.13

i. Other systems it integrates with? –

EPR, Patient Portal

j. Total value of contract (£) –

£43,836

k. Notes (e.g. we are currently out to tender) –

None

10. Patient Administration System

See our response to Question 4 above

11. Patient care scheduling

a. System type:

Patient Engagement Portal

b. Supplier name:

INCH Limited

c. System name:

DrDoctor

d. Date installed:

March 2024

e. Supplier contract expiration:

30/03/27

f. Is this contract annually renewed? – Yes/No

No

g. Do you currently have plans to replace this system? – Yes/No

No

h. Procurement framework:

G-Cloud RM1557.13

i. Other systems it integrates with:

Rhapsody

j. Total value of contract (£):

£300,000

k. Notes – e.g. we are currently out to tender:

N/A

12. Virtual Wards

No department.

 

13. Voice recognition

 

a. System type –

Speech Recognition Software

b. Supplier name –

Freedom of Speech Ltd

c. System name –

Dragon Speech Recognition Software

d. Date installed –

01/07/23

e. Contract expiration –

30/06/25

f. Is this contract annually renewed? – Yes/No

No

g. Do you currently have plans to replace this system? – Yes/No

No

h. Procurement framework –

Not applicable

i. Other systems it integrates with? –

Microsoft Office, Carenotes

j. Total value of contract (£) –

Circa £6.5k

k. Notes (e.g. we are currently out to tender) –

None