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Clinical Software System

Reference: 24-25385

Date response sent: 10/12/2024

Details of enquiry

I am writing under the Freedom of Information Act 2000 to request information about several systems and services in use at Tavistock and Portman NHS Foundation Trust. My inquiries are as follows:

[Data Table Provided – See Below]

Response sent

Row No Technologies Supplier Software/ system Contract expiry date Revised expiry date
1 Electronic patient record Advanced Carenotes 01/04/2024  28-02-2033
2 Patient administration system Advanced Carenotes 01/04/2024  28-02-2033
3 Electronic prescribing and medicines administration No System installed
4 Maternity information system No System needed
5 Diagnostic imaging information system No System needed
6 Electronic document management system Trustmarque Microsoft 365 01/04/2024  01-04-25
7 Laboratory information management system (LIMS) No System needed
8 Cyber security services Data Withheld
9 Cyber security services Data Withheld
10 Bed management system No System needed
11 Clinical decision support system  No System installed
12 Hospital pharmacy system No System needed
13 Population health management system NHS England HIE Unknown Contract held by NHSE.  We do not hold expiry date.
14 Hospital discharge system Advanced Carenotes 01/04/2024  28-02-2033
15 Theatre scheduling system No System needed
16 Clinical communications system  No System needed
17 Advice and guidance system provider DrDoctor DrDoctor 30/04/2028 Deployment underway
18 Virtual ward and remote monitoring system provider No System needed
19 Cloud provider Microsoft 01/04/2024  01-04-2025
20 Robotic process automation system  No system installed
21 Staff rostering system  No system needed
22 HR/workforce management system NHS England IBM ESR  Contract held by NHSE.  We do not hold expiry date.
23 Supply chain and inventory management system Microsoft Intune 01/04/2024  01-04-2025
24 Financial management system NHS Shared Business Services Oracle 31/12/2025
25 Barcode and scanning technology system provider  No system needed
26 Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc) Dell Outright purchase N/a  No contract.  Outright purchases
27 Computer hardware provider (laptops, PCs, smartphones, tablets, iPads etc) Telefonica   Outright purchases    Outright purchases
28 Patient engagement portal ICNH Ltd DrDoctor –  30/04/28

 

The information requested in Rows 8 to 9 is being withheld by the Trust under FOIA s.31(a), Law Enforcement: the prevention or detection of crime. Information is exempt if its disclosure, under this Act would or would be likely to prejudice (a) the prevention or detection of crime. Section 31 is a qualified exemption, which requires the public authority to carry out the public interest test. We have carried out the public interest and our public interest arguments are shown below.

Arguments in favour of disclosure

  • Promoting accountability and transparency on how public funds are utilised and spent
  • Assure public confidence that the Trust has robust arrangements in place to protect their information and our technologies.

Arguments in favour of maintaining the exemption

  • The Trust has a duty to ensure, as much as possible, that its information systems and assets are kept secure
  • Disclosure of the information requested, under FOIA, into the unregulated public domain, for rows 8-9, could render the Trust vulnerable to cyber-crime and/or malicious attack, by pinpointing our supplier, from which exact tools, facilities and services upon which the Trust relies could be deduced from other information in the public domain, and could be used as a starting point to attack network infrastructure and/or information systems.
  • Should the Trust choose to release this data, it must consider not only the vulnerabilities its release might give rise to it, but also how these vulnerabilities might increase should a determined person/s, combine the requested data with prior/other knowledge gleaned from the public domain or other sources, thereby negatively impacting the Trust’s ability to provide essential services
  • For the reasons given above, disclosure would also identify our suppliers and prejudice the security of their operations

Balance of Arguments

Based on the above public interest arguments, we have concluded that the weight of balance lies in maintaining the exemption and outweighs the public interest in disclosure.

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