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Bank Workers Management

Reference: 25-26043

Date response sent: 02/05/2025

Details of enquiry

  1. Fulfilment: Are bank workers directly engaged with the Trust or provided by 3rd parties (such as NHS Professionals)
  2. Arrangement:  Are bank workers legally ‘workers’ or ’employees’ within your organisation?
  3. Temporary Staffing Policy: Please provide a copy of the current policy or guidelines in place for managing bank workers within the Trust.
  4. Management of Conduct and Performance Bank Workers: Is there a clear process for managing complaints in relation to conduct / performance? Is this part of policy and procedure also used for permanent employees?  Please supply documentation / SOPs where applicable.
  5. Appraisal Arrangements / Supervision:  Is an appraisal, PDR or supervision offered to bank workers? If so, at what interval and is this a mandatory requirement?

Response sent

  1. Fulfilment: Are bank workers directly engaged with the Trust or provided by 3rd parties (such as NHS Professionals)

Bank workers are directly engaged by the Trust.

  1. Arrangement:  Are bank workers legally ‘workers’ or ’employees’ within your organisation?

Workers, as evidenced in their contract of engagement.

  1. Temporary Staffing Policy: Please provide a copy of the current policy or guidelines in place for managing bank workers within the Trust.

The Trust does not have any dedicated policy or guidelines for the management of bank workers whilst they are working a contract (see our response to Q4 below), and our internal procedures relate solely to the internal processes and authorisations staff are required to follow prior to engaging a bank worker or an agency worker.

  1. Management of Conduct and Performance Bank Workers: Is there a clear process for managing complaints in relation to conduct / performance? Is this part of policy and procedure also used for permanent employees?  Please supply documentation / SOPs where applicable.

The Trust confirms that it does not have a dedicated conduct and performance management procedure for bank workers.

Conduct and capability issues for bank and agency workers are managed in accordance with ACAS guidelines.

  1. Appraisal Arrangements / Supervision:  Is an appraisal, PDR or supervision offered to bank workers? If so, at what interval and is this a mandatory requirement?

No.

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