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Access Control Systems

Reference: 24-25228

Date response sent: 06/09/2024

Details of enquiry

  1. Current System(s): What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA)
  2. Access-Controlled Doors: * How many doors across all of your sites have access control systems installed? How many per each site?
  3. Access Control Types: Please provide a detailed breakdown of the different types of access control setups in place (e.g., magnetic lock doors, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.).
  4. System Age: * When was your current access control system installed? Which company installed it?
  5. System Integration: Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management/CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with?
  6. Supplier Information:

a. What are the names of the suppliers of your existing access control system?

b. Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors?

7. Manufacturer and Models: What manufacturer and model of cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the cost (including VAT) each month/year

8. Management Software: What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro)

9. Consumable Usage: Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum.

10. User Information: How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building.

11. Management and Contact Information: Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.

12. Support/Maintenance Contracts: Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire?

13. Planned Changes: What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years?

Response sent

  1. Current System(s): What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA)

Data Withheld under s31(a) of the Freedom of Information Act, (FOIA)*, the prevention or detection of crime.  Please see notes below for details on the engagement of this exemption.

  1. Access-Controlled Doors: * How many doors across all of your sites have access control systems installed? How many per each site?

Across 4 Trust sites we have a total of 37 Access-Controlled Doors.

Site specific numbers are being withheld for security reasons, under s31(a) of the Freedom of Information Act, (FOIA)*, the prevention or detection of crime.  Please see notes below for details on the engagement of this exemption.

  1. Access Control Types: Please provide a detailed breakdown of the different types of access control setups in place (e.g., magnetic lock doors, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.).

Data withheld under s31 of the Freedom of Information Act, (FOIA)* the prevention or detection of crime.  Please see notes below for details on the engagement of this exemption.

  1. System Age: * When was your current access control system installed? Which company installed it?

Within the last 2 years, installed by 4GS.

  1. System Integration: Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management/CCTV and/or fire/security alarm systems)? No
  2. Supplier Information:

a. What are the names of the suppliers of your existing access control system?

4GS

b. Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors?

We purchase these through 4GS

  1. Manufacturer and Models: What manufacturer and model of cards and fobs do you use for your access control system?

Data withheld under s31 of the Freedom of Information Act, (FOIA)* the prevention or detection of crime.  Please see notes below for details on the engagement of this exemption.

  1. Management Software: What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro)

Data withheld under s31 of the Freedom of Information Act, (FOIA)* the prevention or detection of crime.  Please see notes below for details on the engagement of this exemption.

  1. Consumable Usage: Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum.

We issue between 10 to 20 cards a month for new members of staff and as replacements for lost cards.

We do not hold data on the quantity of cards lost/replaced, or returned faulty/damaged

  1. User Information: How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building.

About 1800 individual users.

90% of our staff group need multi-site access control as they move between our sites so not site specific.

  1. Management and Contact Information: Who manages your site’s access control system? Please provide a name, direct email address and direct telephone number / extension for this contact.

G4S.  Their details are publicly available here:  G4S – Who we are | G4S Global

  1. Support/Maintenance Contracts: Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire?

Yes, Expires in December 2025

  1. Planned Changes: What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years?

We do not hold this data.  Please note that the Freedom of Information Act (FOIA) applies to recorded information that exists at the time of a request.  It does not require an authority to answer questions where this would involve speculation, opinion and/or the creation of new information, and this question can only be answered by so doing.

 

Notes*

Engagement of s31(a) Law Enforcement: where disclosure would be likely to prejudice law enforcement interests and activities, such as the prevention or detection of crime.

This is a qualified exemption that requires the authority to carry out the public interest test. (ie a test of what is in the public interest, and not what the public might find interesting).

We have carried out the public interest test and have set out below the public interest arguments which we have considered:

Arguments in favour of disclosure:

  • Promoting accountability and transparency on how public authorities secure their buildings
  • To provide competitive information to commercial companies competing for business

Arguments in favour of maintaining the exemption:

  • The Trust has a duty to ensure that its buildings and assets are kept secure, and disclosure of the withheld information would assist those wishing to conduct criminal activity on our premises.
  • Disclosure of the requested information would, increase the Trust’s vulnerability to malicious attack, which would impact on the Trust’s ability to provide essential services
  • Under FOIA disclosure of data in response to a request for information is not a private response to a request, and may be freely copied. Responses provided under FOIA constitute a disclosure of information into the unregulated public domain, and are freely published within our own website disclosure log.
  • Disclosure of the requested information, especially if combined with other information already in the public domain or which could be gleaned from other sources, including that which the Trust has previously provided or may disclose in the future, would facilitate criminal activity.

Weight of Balance

In view of the above, we have concluded that, on balance, the public interest in maintaining the exemption outweighs the public interest in disclosure.

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