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Reference: 25-26040

Date response sent: 22/05/2025

Details of enquiry

I would be grateful if you could provide the following information for the financial year 2024 / 2025 for your adult gender clinic service

  1. Referrals, Discharges & Waiting List

a. How many referrals received

b. How many people were discharged from the service

c. Number of people on the waiting list at the end of the financial year

 

2. Appointments

a. How many appointments offered in total

b. How many appointments were not attended

c. Most common reason for non-attendance

d. How many 1st appointments offered

e. How many 2nd appointments offered

f. Average number of appointments offered per patient

g. Average number of appointments attended per patient

h. Average wait time between 1st and 2nd appointment in days

i. Average time between 1st appointment and discharge, where discharge is noted as treatment completed, in days.

 

3. Staff

a. How many clinical / diagnostic staff (FTE) employed at the GIC each year

b. How many administrative / support staff employed at the GIC each year

c. Breakdown of job roles / titles held by clinical & diagnostic staff at the GIC, including FTE / WTE for each role

d. Salary Band / Pay Rate for each job role

e. FTE / WTE of clinical / diagnostic staff trained or capable of delivering diagnostic initial assessments & follow up assessment appointments for Gender Dysphoria / Gender Incongruence

f. Indication of which job roles / tiles provide diagnostic initial assessments & follow up assessment appointments for Gender Dysphoria / Gender Incongruence

 

4. Budget

a. Budget / Spend (total in £) for each year for the GIC

b. Breakdown of Budget / Spend for the year by :

c. Clinical / diagnostic staff

d. Administrative / Support staff

e. Administrative Costs

f. Other Costs

 

5. Service User Transfers data – For each financial year between 2018/2019 to 2024/2025

  1. How many people were transferred from other adult clinics
  2. How many people were transferred from the GIDS service to the adult service
  3. Whether these transfers were counted as referrals in referrals data above
  4. Whether these transfers were included in the waiting list data above

 

6. Waiting Time Calculations & Guidance

    1. Please provide copies of any algorithms, spreadsheets, formulae used by the clinic to calculate waiting time information published by your clinic
    2. Please provide copies of any guidance or processes issued to staff on the production of waiting time information published by your clinic

Response sent

I would be grateful if you could provide the following information for the financial year 2024 / 2025 for your adult gender clinic service

  1. Referrals, Discharges & Waiting List

a. How many referrals received

b. How many people were discharged from the service

c. Number of people on the waiting list at the end of the financial year

 

7. Appointments

a. How many appointments offered in total

b. How many appointments were not attended

c. Most common reason for non-attendance

d. How many 1st appointments offered

e. How many 2nd appointments offered

f. Average number of appointments offered per patient

g. Average number of appointments attended per patient

h. Average wait time between 1st and 2nd appointment in days

i. Average time between 1st appointment and discharge, where discharge is noted as treatment completed, in days.

 

8. Staff

a. How many clinical / diagnostic staff (FTE) employed at the GIC each year

b. Breakdown of job roles / titles held by clinical & diagnostic staff at the GIC, including FTE / WTE for each role

c. Salary Band / Pay Rate for each job role

d. FTE / WTE of clinical / diagnostic staff trained or capable of delivering diagnostic initial assessments & follow up assessment appointments for Gender Dysphoria / Gender Incongruence

e. Indication of which job roles / tiles provide diagnostic initial assessments & follow up assessment appointments for Gender Dysphoria / Gender Incongruence

 

GIC 2024/25 Admin WTE Clinical WTE Total WTE Honorary

Clinicians WTE

30.7 31.35 62.05 1.0

 

GIC Clinical & Diagnostic

Staff 2024/25

FTE Pay Band Conducts assessments Y/N
Lead Consultant Speech and Language Therapist 1 8c No
Highly Specialist Psychologist 0.8 8a Yes
Highly Specialist Clinical Psychologist 1 8a Yes
Advanced Specialist Speech & Lang Therapist (Voice & Comms) 0.6 7 no
Lead Consultant Psychologist – GIC 1 8c Yes
Speech and Language Therapist 1 8a No
Highly Specialist Applied Psych/Deputy Head of Psychology 1 8b Yes
Trainee Counselling Psychologist 0.6 N/A

Honorary Contract

Yes
Advanced Specialist Speech & Lang Therapist (Voice & Comms) 1 7 No
Trainee Counselling Psychologist 0.6 6 Yes
Clinical Lead Consultant 1   Yes
Consultant 0.6 other Yes
Consultant 1 other Yes
Consultant Psychiatrist 1 other Yes
Professor of Diabetes and Endocrinology 0.4 other No
Doctor in Gender Identity 0.2 other No
Consultant 1 other Yes
Consultant Psychiatrist 1 other Yes
Consultant Adult Psychiatrist 0.6 other Yes
Specialty Doctor 0.2 N/A

Honorary Contract

Yes
Specialty Doctor in Gender Identity 0.4 other Yes
Specialty Doctor 1 other No
Specialty Doctor in Gender Identity 0.6 other No
Specialty Doctor 1 other Yes
Specialty Doctor in Gender Identity 1 other Yes
Specialty Doctor 0.75 N/A

Honorary Contract

Yes
Specialty Doctor in Gender Identity 1 other Yes
Specialty Doctor 0.2 other Yes
Clinical Nurse Specialist (CNS) Endocrinology GIC 1 7 No
Clinical Nurse Specialist (CNS) Endocrinology GIC 1 7 No
Clinical Nurse Specialist (CNS) Endocrinology GIC 1 7 No
Specialist Nurse – GIC 0.8 6 No
Specialist Nurse – GIC 1 6 No
Specialty Doctor 1 other No
Clinical Nurse Lead 1 8a No
Clinical Nurse Lead 1 8a No
Clinical Nurse Specialist 1 7 No
Clinical Nurse Specialist 1 7 No
  Total WTE 31.35

 

 

f. How many administrative / support staff employed at the GIC each year

30.7 FTE

9. Budget

a. Budget / Spend (total in £) for each year for the GIC

b. Breakdown of Budget / Spend for the year by :

i. Clinical / diagnostic staff

£2,909,721

ii        Administrative / Support staff

£1,538,668

iii       Administrative Costs

Other Costs

Non Pay costs £2,783,606

 

10. Service User Transfers data -For each financial year between 2018/2019 to 2024/2025

a. How many people were transferred from other adult clinics

We do not hold this data

b. How many people were transferred from the GIDS service to the adult service

GIDS to GIC Patient Transfers
Financial Year No of Patients
2018/19 294
2019/20 405
2020/21 446
2021/22 544
2022/23 292
2023/24 387
2024/25 3

 

c. Whether these transfers were counted as referrals in referrals data above

Yes, they were counted as referrals.

d. Whether these transfers were included in the waiting list data above

Yes, provided the patient was still in the waiting list at the end of 2024/25

11. Waiting Time Calculations & Guidance

a. Please provide copies of any algorithms, spreadsheets, formulae used by the clinic to calculate waiting time information published by your clinic

We do not use these.

b. Please provide copies of any guidance or processes issued to staff on the production of waiting time information published by your clinic

The Trust does not hold this data. We do not hold any documentation, guidance or SOPs on how to pull waiting time information as all our data is systems driven.