Using reflective practice with frequent attenders: development of an e-learning module
To support front line staff to better understand and manage their needs when working with frequent service attenders through reflective practice.
People who attend A&E and primary care frequently and often inappropriately may sometimes have underlying psychological issues, this programme enables non-mental health-trained staff to explore these issues through reflective practice.
DeliverableAn e-learning module for front-line emergency services, A&E and primary care staff demonstrating the benefits of reflective practice. Product available on the e-Learning for Health: https://www.elfh.org.uk/programmes/managing-frequent-attenders/
- Tavistock and Portman NHS Foundation Trust, The Royal College of Psychiatrists
- The Royal College of General Practitioners, Oxford Health NHS Foundation Trust
- Birmingham and Solihull Mental Health NHS Foundation Trust
- Leicestershire Partnership NHS Trust
- Devon NHS Personality Disorder Service
- West Midlands Ambulance Service
- Health Education England
- e-Learning for Health
Director of Education & Training / Dean of Postgraduate Studies