TEL strategies, surveys reports and policies

The TEL unit was formed in July 2014. At that time, the Trust was very limited in it's use of audio-visual and learning technologies. The infrastructure was poor and the Moodle platform moribund. 

The focus of the first TEL strategy (2014-17) was to put the use of technology in learning and teaching at the Trust - as rapidly as possible and to enhance the student experience - on a par with other HE institutions.

Key deliverables of the first TEL strategy include:

  • The implementation of the electronic management of assessment for all summative assessments throughout the Trust's teaching portfolio. This includes the integration of Turnitin for draft and summative work.
  • The redesign and re-launch of the virtual learning environment (Moodle) with accompanying standardised course templates and a rolling programme of platform updates. We are currently on v.3.5 to ensure GDPR compliance.
  • A comprehensive programme of lecture capture on our main courses.
  • The refurbishment of audio-visual equipment in all teaching and meeting rooms including, with the help of our colleagues in IT Services, the incorporation of standardised networked PCs with dual guest and staff login facilities.

The second TEL strategy (2019-23) has been developed to build upon these firm foundations.

Following extensive internal stakeholder engagement and drawing upon best practice in the sector as well as being cognisant of a rapidly changing external environment, the new strategy puts the learner at the heart of what we are planning to do.

Put simply, now the kit all works, let's really boost the use of TEL within the very specific parameters of teaching in a NHS trust.

Over the next four years, we will be working closely on areas of innovation with key staff and their students. These include:

  • The use of video for peer-to-peer reflection and feedback.
  • Increased focus on learning design, especially in the use of discursive tasks within the forums.
  • Regular vodcasts for students studying both in the Tavistock Clinic and our national centres.
  • Increased use of Zoom for remote participation and innovative online learning experiences (e.g. the use of breakout rooms).

Innovation will be underpinned by strengthened support in developing the digital capabilities of students and staff.

This involves creating and curating an increasing number of byte-sized online resources as well as offering enhanced desk-side support. Historically, formalised workshops are less suitable for our teachers, most of whom are very busy clinicians.

One of our prime objectives is to develop and embed student-centred personalised learning. Our thinking is still developing in this area, both on the definition of personalised learning itself but also how we envision it for our particular student demographic (FitzGerald et al, 2018).

That the process if participatory is very important. For the last four years, we have asked our students and teachers about their use and understanding of Moodle in the Annual Learning Technology Survey.

This survey has given us crucial longitudinal data, highlighting areas that have worked well as well as those that require more of our focus. The reports produced by Jas are available on this page.

A member of the TEL team sits on every course committee, while the Head of TEL sits on the Learning & Teaching Committee and attends all IM&T Strategy committees.

This gives us the opportunity to gather feedback directly from our student reps (~and so the student body) as well as influence the delivery of existing and new courses at a senior level.

As the Trust is a very busy NHS clinic, it's also important that we keep abreast of technological developments within the organisation (for example, the rollout of Office 365).

Finally, the strategy is designed to ensure inclusivity is at the centre of everything we do. Primarily this is focused on accessibility, the heart and soul of any TEL unit.

We will be simplifying navigation within Moodle, enhancing assignment submission support and ensuring material uploaded to Moodle by staff adheres to robust accessibility guidelines.

Our largest project is to ensure all our video material is accompanied by subtitles and/or a full transcript. This will include the 2019/20 lecture capture programme and our bespoke video productions.

Transcripts made available in a flexible format will support all our students but specifically those for whom English is not the first language.

It will also ensure compliance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The Technology Enhanced Learning Strategy 2019-23 aligns with the Trust's institutional strategic objectives.