Your student experience

Whether you study with us for five hours or five years, we will ensure that your time spent with us is academically and socially engaging and worthwhile. For students who are enrolled you can see more information about events, student groups and engaging with us via our Moodle 'Your Student Community' page.

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We have a variety of student groups that you can attend. Please see our Student Groups page here for more details.

We are always keen to connect with our students at all levels of the organisation. For this reason we create as many formal and informal spaces for you to feedback your views and to hear what we’re doing to respond to your feedback.

To register your interest in any of the following, please contact Rebecca Bouckley.

Course Committees and student representatives

All courses hold at least two Course Committees per year which are chaired by the Course Lead, to listen and respond to your feedback about the course. Student representatives are invited and encouraged to attend. At the committees, the course leads review their courses, triangulating data, feedback from you and feedback from other sources, to look at how they can continually improve their courses. Student reps also receive a monthly newsletter to update them on Trust-wide developments and activities relating to them. To find out more or to become a student rep, please contact your course administrator.

Trust committees

We also invite students to become student reps on Directorate-wide committees, such as the Learning and Teaching Committee, and the Quality Committee. Both of these have a remit for enhancing the education and training experience, and your involvement can help to make a difference at a Trust level.

Dean's Student Forum

The Dean’s Student Forum is a friendly and informal space for you to come together with the Dean and senior managers to discuss your ideas and thoughts about being a student at the Tavi over a cup of tea and food. We try to arrange these to fit around your timetables as much as possible, so they are at breakfast and lunchtimes. 

Please click on the date you would like to attend to book a place. Places are FREE but limited, and if there is low uptake the event may be cancelled

Giving feedback on your training

In order to comply with the national social distancing guidelines, teaching is being delivered online for this term of the 2021-22 academic year.  This is a relatively new way of delivering education and training, and for many of our students it will be a new way of learning.

More than ever for this academic year, we want to ensure that we hear from you regularly on how you are experiencing your learning.  We have therefore reviewed our methods for collecting student feedback, and we are introducing an additional method for collecting feedback from students.

The information we gather will help us to make improvements to the way we deliver training online.  We want to understand how you experienced a session overall – and how you experienced the online aspect of the teaching.  

What will you be asked?

For each session, you will be asked to give feedback to two questions:

  1. Overall, how would you rate the session on a scale of 1-100, with 1 being poor and 100 being excellent?  In your answer please consider factors such as clarity of delivery, was a session intellectually stimulating, speaker engagement with students, and quality of learning materials.
  2. What was your experience of participating in this session remotely, on a scale of 1-100, with 1 being poor and 100 being excellent?

In addition, for each question you will be asked to give your reasons for the score, in freeform text.  

Why are we asking these questions?

The survey is intended to give a high-level snapshot of your experience, for a particular session.  You will have other opportunities to provide feedback over the academic year – for example our more detailed annual student survey in term 3 – and your Course Lead will be able to provide information on other opportunities within your course.

We are asking for feedback specifically on the remote delivery of the session, as this aspect of our delivery is relatively new.  Early and frequent feedback from you should encourage us to spot any opportunities for improvements.  

What will happen to the information I give regarding my remote training?

Feedback from the survey will be reviewed by your course team, and with other colleagues in the Trust’s Directorate of Education and Training.  Your scores will be entered into a confidential database. Your score will be anonymised. This means there will be no other information held on the database about you other than your score.

Will taking part in the project impact on my experience as a student at the Trust?

Any information you give us about your experience is helpful, even if it is negative, as it will help us to make improvements. We hope to be able to use information, to continuously improve the delivery of our teaching.

Sometimes, we may receive suggestions from students which we are unable to take forward.  Where this is the case, your Course Lead should be able to explain why it is not possible to take your suggestion forward, and if a problem has been identified, what might be an alternative solution.  

Do I have to take part?

No. Participation is voluntary.

How can I find out more about our surveys and how we use the information we gather?

In the first instance, speak to your Course Lead as it is likely that they will be able to answer any queries you have. 

All gender toilets

You will find these toilets located on the ground floor at the start of the library corridor and on the third floor.


Our fifth floor cafe provides fresh, homemade food every day at very reasonable prices. Breakfast, lunch and snacks are available throughout the day as well as fresh ground coffee, a variety of teas, and a full range of still and sparkling soft drinks.

Common room

The student common room is located at the back of the café on the fifth floor.

There is also a noticeboard in the corridor leading to the common room for students. In the common room, you will also find lockers for bags.

First aid

If you need first aid assistance please go to the medical room at the start of the library corridor  on the ground floor which is next to seminar room 4.

Lecture theatre

The Trust’s largest teaching space is the lecture theatre on the fifth floor.

Multi-faith reflective space

You will find the multi-faith reflective space located on the ground floor in the corridor leading into the garden wing. Find out more

Seminar rooms

Much of your teaching will take place in the seminar rooms on the ground floor of the Trust. They are numbered 1-11.

Small teaching space and tutors rooms

There are teaching spaces in offices on all floors of the Trust and if you are given a room number, it will be on the number floor that the room number begins – i.e. room 261, Academic Hub, is on the 2nd floor.


Some clinical teaching is carried out in studios A-E at the far end of the DET corridor on the 2nd floor.

Vending machines

There are vending machines throughout the building where you can purchase hot and cold drinks and snacks.

Water dispensers

There are two water dispensers in the building; one on the ground floor by the lifts and one on the fifth floor beside the cafe.

Belsize Village

If you turn left on exiting the building, you will find a small selection of eateries, a deli, a chemist, greengrocers and more, only a short stroll away in Belsize Village.    

Finchley Road

You will find a large and varied selection of shops and eateries on Finchley Road, including a Waitrose, Marks and Spencers, Boots, the O2 Shopping Centre and much more. 


If you walk up Fitzjohn’s Avenue, you will find yourself in the middle of Hampstead’s main shopping street, with its large array of restaurants and shops.

Arts and culture

Camden Arts Centre:

The Freud Museum:

Hampstead Theatre:

The Roundhouse:

Hampstead Arts Festival:

Kenwood House:


Finchley Road O2 Centre – Shopping, Food, Cinema:

Odeon Cinema Swiss Cottage:

Everyman Cinema – Hampstead:

Everyman Cinema – Belsize Park:

Green spaces and parks

Regent’s Park and Primrose Hill:

Highgate Woods:

Hampstead Heath:

Markets and guides to the area

London Farmers’ Markets:

Love Camden:

Hampstead Village:

Spitalfields Market:

Primrose Hill Market:

Leisure centres

Swiss Cottage Leisure Centre:

Talacre Community Sports Centre:

Kentish Town Centre:

Local libraries and online learning centres:


Local Letting Agents:

List of local bed and breakfasts in Swiss Cottage:

South Place Hotel:

The Landmark London:

The Langorf:

Dawson House:

London Marriot Hotel Regents Park:

Charlotte Guest House:

Best Western Swiss Cottage Hotel:

The Nayland Hotel:

The Pride of Paddington:

Hotel Sophia:

As a student on one of our courses, you may be eligible for a discount on national rail travel and travel within London.  You will find details about eligibility for student rail cards and TFL Oyster discounts at induction, or contact our Academic Hub.

Student rail cards

For those who are eligible, please find full details on the National Rail website.  If you are a mature student, you can now apply online, but you’ll need to submit evidence of your eligibility when applying. You can do this by to uploading the signed Mature Student declaration  in the section of the 16-25 Railcard application form, a scanned copy of your student photocard, and a digital passport-style photo.

Mature students will need to provide evidence of continuing study every year, and so are only eligible to apply for the 1-year Railcard.

For details on how to request evidence please contact our Academic Hub.

TFL oyster discounts

Students can save up to 30% on travel within London with an 18 + Student Oyster photocard.  Please see full details, including eligibility criteria, on the TFL website.

For all current students, please view our Moodle 'Your Student Community' page for more information about your student experience.

If you require a large print, monochrome or other accessible version of this guide please contact