The Trust runs an annual survey to gather the views and opinions of all students studying at the Trust – this is your chance to tell us what you think!
We have also participated in the postgraduate research experience survey (PRES) alongside our validating partners University of Essex and University of East London. This is a national survey run by the Higher Education Academy and runs on a biennial cycle.
Areas of good practice
In addition to areas that we need to work on, it is also important to keep in mind the areas where you tell us we do well – so that we can learn from this and continue developing in these areas as well. You consistently tell us that we do well in the following areas:
- Learning and teaching
- Student engagement (taught courses)
- Professional relevance of our courses
- Overall quality of our courses.
You said: You want to see greater reference to diversity in your courses.
We did: We have engaged focus groups for race, sexuality and disability. We have developed a race equality strategy for the Trust, with action plans for each portfolio of programmes. A ‘Diversity Champion’ will support the Department of Education and Training in delivering key outcomes.
You said: Sometimes there is a delay in returning feedback on assessments.
We did: We are monitoring the return of feedback and we are working with course teams where it looks like work may not be returned within a 4 week period.
You said: You would like to see further improvements to the ethical approval process.
We did: We are developing a new online management system for research students, which will make applying for ethical approval easier.
You said: You would like to be able to clearly express your views on the different types of courses that you have undertaken.
We did: We have split the student survey into two, to allow you to give specific feedback about both degree courses and Trust certificates.
We take your feedback extremely seriously and create analysis reports and comprehensive, wide-ranging action plans based on the results. Your feedback is also included at a course level in the annual review of our courses which the course teams look at and respond to with a course-level action plan. These are considered and discussed at course committees.