Managing, Supervising and Facilitating Groups in The Workplace: A work based discussion group for public and voluntary sector professionals

Course overview

  • Are you looking for a regular opportunity to think with others outside your organisation about your work?
  • Do you facilitate groups that 'don't always go to plan'?
  • Are you part of a work group or team that doesn't always work well together?  
  • Would you benefit from a monthly reflective space to think with others about the groups you work with? 
  • Would you find group supervision on a monthly basis helpful?

Groups are an important aspect of everyday working life, but some groups work better than others. This programme will help participants think about the group process in the context of their work environment, help them understand group dynamics and the position individuals take within the group in order to facilitate a better functioning, more productive and happier working environment. Participants will have the opportunity to reflect on inter-partnership, multi-disciplinary working within teams and groups of staff or service users/clients/patients.

The programme offers participants the opportunity to meet with other professionals to develop thinking about working in, and with, groups through sharing experiences, discussion and some guided reading, participants will develop the skills needed to apply theoretical ideas to their work with groups and reflect on their own roles within their organisational context.

The group will provide an opportunity for participants to:

  • Present their own work, share ideas and reflections with fellow course participants and facilitator and learn from others
  • Apply systems psychodynamic ideas to their current practice
  • Gain clarity to manage their team role and review working in multi-disciplinary teams
  • Review specific work-related issues, concerns or new challenges and the complexities of managing with limited resources
  • Analyse the institutional dynamics that develop through statutory change, restructuring, new working practices and associated institutional defences
  • Have a reflective space to share difficult and complex work issues relating to clients, patients and service users

This course will be of interest to those working in the NHS, local authorities, throughout the public and voluntary sectors including NGOs and charities and the creative sector.

Stephanie Segal, MA, FCIPD, MBACP, BACP Registrant, MBACP Coaching, MASIIP, MEMCC UK, MAC, MISPSO,  EMCC European Accreditation (EIA) Senior Practitioner, Opus Associate, Organisational consultant, coach, supervisor and visiting lecturer at the Tavistock and Portman NHS Foundation Trust and Director Stephanie Segal Consultancy

Stephanie is an organisational consultant, leadership development, executive coach supervisor and facilitator. She is a Visiting Lecturer at the Tavistock and Portman, she facilitates the Managing, Working with and Facilitating Groups and the Working with Groups CPD programmes. Stephanie studied for an MA at the Tavistock and Portman and has been a visiting lecturer to the Refugee Care, Working with Groups, Strategic Leadership and Management in the Public Sector, Team Facilitation and Conflict Resolution in the NHS, Engaging with BME and Refugee Communities, Supervision, PG, MA and CPD programmes. 

Stephanie works from a systems psychodynamic framework approach. She is an external supervisor and executive coach to a range of different public sector professionals and facilitates Reflective Space Staff Support Group, Action Learning Sets and leadership development programmes nationally and internationally with specific expertise in the NHS, Social Care and Education. She has carried out consultancy projects focusing on team work, managing conflict, managing change, leadership development and managing difference. Stephanie has a Social Care and Children, Young People and Families background and has specific expertise in Mental Health, Social Care, Children and Families, Learning Disabilities, the NHS, Education, Housing and voluntary organisations. Stephanie was a Cohort Director for the NHS Leadership Academy Elizabeth Garrett Anderson MA programme.

This course will be delivered remotely using Zoom. This is very easy and safe to use regardless of your level of IT skill.
You will need a device with a microphone and camera together with a suitably fast internet connection. Although mobile devices and tablets can be used, we recommend the use of laptop or desktop PC for the best experience. Some devices provided by employers may have restrictions in place. Please use this test link ( to check your set up before booking.
You will be sent joining instructions including all the necessary login links, passwords and guidance on how to use the relevant functionality about a week before the course start date.

Should you have any concerns about the accessibility of remote delivery please contact us at to discuss how we can best help you.

The course will last 24 hours in total.

There will be 12 sessions:

Thursdays from 9.30 to 11.30am

On the following dates:


22nd September

20th October

17th November

8th December


12th January

9th February

9th March

30th March

27th April

25th May

22nd June

6th July


Included in your course fee, you will receive online membership of the Tavistock’s internationally-renowned library for the duration of your course.
Our friendly and knowledgeable library team will help to support you through your specialist CPD course, whatever your level of professional or academic experience. You will have access to an extensive range of eBooks, online journals, all the relevant key databases and our specialist audio-visual collection, plus reference access to all our print books. Our Information Skills Trainer has made lots of material available on Moodle to help you navigate our comprehensive electronic collections. PCs and photocopiers are also available for your use (charges apply for printing and copying).

Library staff curate various online resources, such as Audio/Video Playlists, and regularly share helpful news and research on Twitter and Facebook. Find out more on the Library website:

Certificate of attendance
Course length:
1 year
Admission status:
September 2022 to July 2023

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