COVID Frequently asked questions for CPD courses

We know this is an anxious time for everyone and that you may have questions related to the impact of COVID-19 on the training and events we are able to offer.

To help, we’ve put together a series of frequently asked questions and our current responses. If you have any further queries, please contact us at and a member of staff will endeavour to respond within two working days. 

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Absolutely! We have been carefully considering the impact of official advice regarding social distancing, travel and potential local lockdowns and hence risk assessing our provision. We have been working hard with our tutors to adapt existing, and develop new, provision for the coming term which can be delivered remotely so training can continue effectively and safely.

Our Autumn programme of short courses and events is now published, the majority of which will be delivered remotely through Zoom. Do keep an eye on the website ( as new courses continue to be opened. If a course you are interested in is not yet available please drop us a line at and we will happily add you to our waiting list. 

We have carefully assessed the course calendar and moved those courses which must run face to face well into 2021 to give the best chance of being able to go ahead as planned. However, should any other course need to be postponed, all fees and places will be rolled over in line with our terms and conditions. If you are subsequently unable to make the revised dates, a refund will be issued. However, for courses that run multiple times over a year, you will be offered alternative dates and/or provision in the first instance.

Our online training is predominantly delivered using Zoom. This is very easy to access through a secure link and password sent to you by your course administrator. No special software is needed – you can just click on the link, enter the password and you are in, and this can be accessed through your tablet or computer, whichever you are most comfortable using.

Everyone participating in one of our remotely delivered courses will be sent full instructions on how to use the technology as part of their joining instructions and our course administrators will be on hand, in advance and on the day, to help with any questions or issues you may have. There will also be an opportunity prior to the course starting to test the quality of your equipment (e.g. camera, audio, network connection).

If you have any concerns about accessing the training remotely please contact us at

The Tavistock and Portman has decided to use Zoom for all remote clinical, training and video conferencing requirements. We are confident we can use Zoom safely and within our Trust guidelines. We are aware that some organisations block video conferencing platforms on devices they issue to their staff, and that the platforms this affects varies from one organisation to another. Therefore we recommend that you use a personal device to access the training where possible. In all cases we suggest using the test link to check your equipment compatibility. If accessing Zoom causes you particular difficulties please contact us and we will do our best to help.

For the majority of our courses, the learning outcomes and content covered will be exactly the same.  Where we see an opportunity for remote delivery tools to enhance the training, we will use these. Naturally, the delivery will look and feel slightly different, but our course teams are very used to delivering teaching remotely now.  Our course administration team are also able to support delegates.

No. We have been working closely with our training staff to ensure that you will continue to benefit from the same high standard of training, with dedicated effort being made to replicate the immersive experience of the Tavistock learning model and ensure all learning outcomes are met. Our costs will continue to be the same. If we believe for any reason that a course is not suitable for remote delivery, then we have made the decision to postpone it.

Our training courses are designed to be interactive and delegates are expected to fully participate in their training. Occasionally sensitive matters and examples are discussed. Therefore we do not record our courses or events and are unable to provide asynchronous access.  You may, however, be interested in our Digital Academy, shortly to be launched, which provides access to Tavistock and Portman training in a truly flexible matter.

Depending on requirements for social distancing, some courses will be provided remotely all year, but we hope to run some face to face courses in 2021. We are considering carefully the need to balance the sense of connectedness brought when meeting in person against the increased accessibility remote delivery provides at this time. This is being kept under regular review.

We have two introductory courses which start on 14th September.

·     Families and beyond: an introduction to systemic thinking

·     Understanding development – adolescence

 Visit our dedicated online training page here to find out about other upcoming courses.

We are also looking forward to the upcoming launch of the Tavistock and Portman Digital Academy

Online CPD courses

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