As NHS employees, we are bound, by a common law duty of confidence and by the Data Protection Act 1998, to protect personal information that we may come to know during the course of our work.
Protecting patient information is also a requirement within the NHS Care Record Guarantee. We also have contractual responsibilities and professional codes of conduct, which we must abide by.
Keeping your information safe
We receive regular training to make sure we understand our legal responsibilities to keep your personal information safe and to know in what circumstances we may have to share confidential information.
We have procedures and policies in place to make sure that your personal confidential information is secure and that access to your record is strictly controlled and on a need to know basis. Your record is not accessible to anyone outside the Trust.
You have the right to receive copies of letters written by NHS professionals about your health care and treatment. Unless you tell us otherwise, we will always send a copy of correspondence about you that we send to others. You can change your mind at any time. If English is not your first language, we will endeavour to provide translated copies. However, there may be rare instances when a clinician feels it is not appropriate to provide copies of letters/reports as it may cause you harm.